Refund Policy

VolamusApp does not offer a money-back guarantee. Instead, every module includes a free trial with full access so you can try it before you pay: 30 days for VolamusMX and VolamusOps, and 14 days for VolamusOwn. No card is required to start a trial.

If you believe you were charged in error, write to support@volamus.app from the email address on your account and tell us which plan and charge you are questioning. We review each request and, where a charge was made in error, we refund it. Payments are processed by Stripe, and approved refunds are issued through Stripe. You can cancel future renewals yourself at any time in Profile → Manage billing.

Approved refunds are returned to the original payment method. Bank processing times may vary. Cancellation stops future renewals but does not automatically refund prior charges.

Deposits and balances paid to a maintenance shop through VolamusApp are paid to that shop, not to VolamusApp. Refunds of those payments are decided and issued by the shop; contact the shop directly.

This policy does not limit mandatory consumer rights available under applicable law.